Privacy Policy

Privacy, Data Sharing, and SMS Communications

The Hospital Bed Store is committed to protecting the privacy and security of our customers’ personal information. We collect and use personal information only as necessary to provide our products and services, process and fulfill orders and rentals, coordinate deliveries and pickups, provide customer support, communicate with customers, maintain our business operations, and comply with applicable legal requirements.

No Sale, Transfer, or Marketing Use of Consumer Data

The Hospital Bed Store does not sell, rent, trade, transfer, or otherwise disclose consumer personal information to third parties or affiliates for marketing, advertising, or promotional purposes.

Consumer information will not be transferred to outside organizations for their own use. We maintain strict policies and internal access controls designed to prevent the unauthorized access, use, disclosure, sharing, or transfer of customer information.

Information may only be disclosed when strictly required by applicable law, court order, subpoena, governmental request, or other legally binding requirement.

Mobile Information and SMS Data

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators, telecommunications carriers, and providers that are directly involved in operating and delivering our text messaging services.

These SMS service providers may receive only the information reasonably necessary to transmit and manage text messages on our behalf. SMS opt-in information and consent will not be sold, rented, transferred, or provided to any other third party for marketing, promotional, or unrelated purposes.

Operational Use of Information

Personal information collected by The Hospital Bed Store is used only for legitimate business and operational purposes, including:

• Processing and fulfilling purchases and rental orders
• Coordinating deliveries, installations, service, and equipment pickups
• Processing payments and maintaining transaction records
• Providing customer service and responding to customer inquiries
• Communicating order, rental, delivery, appointment, or service information
• Operating and maintaining our website and business systems
• Preventing fraud and protecting the security of our customers and business
• Complying with applicable legal and regulatory requirements

We do not permit consumer information to be used or shared for unrelated third-party marketing or promotional purposes.

SMS Consent and Communications

Customers who voluntarily opt in to SMS communications from The Hospital Bed Store may receive text messages concerning orders, rentals, deliveries, pickups, appointments, account updates, and customer service.

Message frequency may vary. Message and data rates may apply.

Consent to receive SMS communications is not a condition of purchasing or renting products or services from The Hospital Bed Store.

You may opt out of SMS communications at any time by replying STOP to any text message from us. After opting out, you may receive a confirmation that you have been unsubscribed.

For assistance with SMS communications, reply HELP or contact us using the information below.

Data Security and Internal Access

The Hospital Bed Store maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information.

We use internal access controls, employee policies, and data-handling procedures designed to restrict access to customer information to authorized personnel with a legitimate business need and to prevent unauthorized sharing, disclosure, or transfer of user data.

Privacy and SMS Questions

If you have questions about this policy or our SMS program, contact The Hospital Bed Store at sales@thehospitalbedstore.com; call (860) 905-4905; or submit a contact form at https://thehospitalbedstore.com/contact/.

The Hospital Bed Store
1275 Cromwell Avenue, Suite B1
Rocky Hill, CT 06067Email: Sales@TheHospitalBedStore.com